System – Parking Lots
Parking Lots allow users to have multiple parking lot extensions assigned to a tenant as well as the system default range (700-720).
- Parking Lot:
Name of the parking lot.
- Parking Extension:
Number of parking extension.
- Parking Positions:
Number of parking position, or number range in form of XXX-XXX
- Last Destination:
Number of extensions which represent Last Destination. After a call is parked, if no one picks up the call, the call will go to last destination extension, after time specified in Timeout field exceeds.
Add Parking Lot:
- Name:
Enter the name of Parking Lot.
- Parking Extension:
Enter the number of parking extension. If user wants to park the call, user will blind transfer the call to extension entered in this field.
- Parking Positions:
Enter the number range in form of XXX-XXX. After the call is parked, to pick up the call, the user needs to dial one of the numbers listed here.
TIP – you can set these parking lot extension numbers up as BLF keys so that lots can be monitored.
- Timeout [s]:
Timeout is time in seconds. During this time period, the call can be picked. After timeout exceeds, the call will be redirected to the Timeout Destination.
- Timeout Destination:
Enter the Timeout Destination. This extension will be dialed if no one picked the parked call during the time specified in Timeout field.
- Custom Ring Tone:
If you are directing calls to an extension on which a supported UAD is registered, you could set a Custom Ringtone with which the phone will ring.
- Caller ID Prefix:
Set the Caller ID Prefix. This caller ID prefix will be set when call is redirected to Timeout Destination.
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